Methods of Payment

Products should be paid in advance by credit/debit card. If you want, you can also pay for your purchase with the PayPal payment system. Using this method you can also pay by credit card without the need to register with PayPal. Credit/Debit Card.

The payment admits VISA, MASTERCARD, MAESTRO cards and is realized at the moment of the purchase, this method is safe and convenient. www.moziatex.com  uses a secure server, where all transmission of personal data travels encrypted using the Secure Sockets Layer (SSL) protocol through the network, in addition, all data relating to your credit card bank is requested in the payment gateway 4B and www.moziatex.comat no time have access to the confidential data of your card.

Returns Policy

  • Customer shall have a period of 15 business days as of receipt of their order to return the purchased product without needing to give a reason and with no penalties.
  • Should the product delivered to the customer be different from what was ordered, it will be replaced by the correct product at no cost to the customer. This also applies if the delivered product is broken, damaged or in poor conditions. In the latter case, the customer must indicate such a condition in writing on the transporter's delivery note and send an email within 48 hours to the following email address: atencionalcliente@moziatex.com.
  • If customer does not give notification of possible issues they have detected, MoziaTex shall not be responsible for damages caused by the transport company.
  • Customer may return any product, as long as it has not been used and its original seal or packaging has been kept. 
  • In the event of a return, the customer must notify atencionalcliente@moziatex.com and specify the purchase contract reference, the amount thereof, and attach a copy of the invoice.
  • Reimbursement:Once a product has been returned and arrives at MoziaTex, it will be examined to ensure it meets the refund conditions indicated above. This process may take 10-15 days. If everything is in proper order, MoziaTex will reimburse the amount of the purchase, less the cost of collecting the product, which is 5€ for domestic transport and 10€ for others, by bank transfer to the account indicated by the customer.
  • Change in size: for any issue related to a change in size for products purchased through www.moziatex.com, please contact atencionalcliente@moziatex.com. 
    You must specify the purchase contract reference, the amount thereof, attach a copy of the invoice, indicate the size you have purchased, and indicate the size you would like for us to send.
    After collecting the garment at y our address, and upon its arrival at MoziaTex, we will check to ensure it is in perfect condition and we will handrle the delivery of the new garment. The time for this process varies depending on the purchaser's address. Customers are not billed for this process.

 

Privacy/Protection of Personal Data

QUALITY & LICENSED SPORTSWEAR S.L. ensures the strictest confidentiality in the collection and processing of data provided by its users over the Internet or any other means. Such data shall be treated in accordance with what is established in Law 15/1999 of 13 December 1999 on the Protection of Personal Data (hereinafter LOPD) and the rest of the applicable regulations on the protection of personal data.